Terms & Conditions

It is specified that the present conditions govern the sale by A.D.P., vl. Marina Preradović Kosak (InMyBox), inserts, tokens, and accessories on their website https://inmybox.eu. 
These conditions apply to the exclusion of all other conditions.

1. PRICE

  1. The prices of our products are indicated in Euros without taxes (as we are excluded from VAT by Croatian law), excluding the cost of shipping and handling (see Time and Cost).
  2. For orders to countries outside the EU, you are the importer of the goods concerned. Customs duties or other local taxes or import duties or taxes of state are likely to be due. These rights are not within the jurisdiction of A.D.P., vl. Marina Preradović Kosak (InMyBox). They will be your responsibility and are your sole responsibility, both in terms of returns and payments to the competent authorities and bodies in your country. We advise you to learn about these issues from your local authorities.
  3. All orders, regardless of their origin, are to be paid in Euros.
  4. The products will be charged based on the rates in effect at the time of order.
  5. The products remain the property of A.D.P., vl. Marina Preradović Kosak (InMyBox) until the full payment is received.

2. ORDER

Internet: https://inmybox.eu

Contractual information is presented in English and will be confirmed with all the contractual information at or before the time of delivery. A.D.P., vl. Marina Preradović Kosak (InMyBox) reserves the right to cancel or refuse any order from a customer with whom there is a dispute over payment of a previous order.

3. VALIDATION

You acknowledge having read and accepted these Terms and Conditions before placing your order. The checkout process is acceptance of these Terms and Conditions.

Unless proven otherwise, the data is recorded on the inmybox.eu website constitutes proof of all transactions made by A.D.P., vl. Marina Preradović Kosak (InMyBox) and its customers.

4. AVAILABILITY

Our product offerings and prices are valid until they are visible on the site, subject to availability. In this framework, information on the availability of products is provided at the time of your order. Information on the site is provided for guidance only (control simultaneous error or stock. For products not stocked in our warehouses, our offers are subject to availability from our suppliers. This information comes directly from our suppliers, errors or changes may occasionally happen).

In the event of unavailability of product after placing your order, we will notify you by e-mail upon information received from suppliers. 
In case of a delay, that is unacceptable to the customer, the order will be canceled and refunded if the account has been debited.

Orders not paid within three months will be automatically canceled.

5. DELIVERY

The products are delivered to the shipping address you specified during ordering. The products are sent by Eurosender for the European Union (24-48 h delay) or HP (Hrvatska pošta – 24h delay) worldwide. We will provide the parcel’s tracking number by email, so you can follow your shipment.

If you buy more products at the same time and one of them is out of stock (not posted on the site), A.D.P., vl. Marina Preradović Kosak (InMyBox) however, reserves the right to split shipments. The participation fee for shipping and handling will be charged for every shipment.

In case of delayed shipment, an email will be sent. In this case, and as long as the product hasn’t been shipped, you can always cancel your order.

6. PAYMENT

Payment methods for your purchases are the following:

– PayPal 
– Cash on delivery (only for Croatia)

7. REFUNDS

Upon receiving the product(s), you have 14 days, to return the product if they do not suit you.

Return costs are always paid by the customer.

Address to send returned products to:

A.D.P., vl. Marina Preradović Kosak (InMyBox)
Voćarska 9
44250 Petrinja
Croatia

The returned product should be in its original packaging, complete with all accessories, and manuals, in perfect condition, and accompanied by a copy of the invoice. 
Before returning a product please inform us by email or the contact form on our website.

Items returned incomplete, damaged, or soiled by the customer are not covered by our refund policy.

8. COMPLIANCE OF PRODUCTS

We are committed to exchanging products that are defective, damaged, or incomplete or do not match your order. In the unlikely event of this happening, please send us a detailed statement by email, about your issue with the received product.

In case of missing parts, we will send them out to you. 
In case of defective products please return the product or components so that we can send you the replacement parts. Please always contact A.D.P., vl. Marina Preradović Kosak (InMyBox) before, so we can help you with the return process.

The shipping costs will be reimbursed based on the rate charged. In any case, you benefit from the provisions of the legal guarantee, in particular, those relating to warranty against hidden, or previously unknown defects.

The provisions of this article do not prevent you from enjoying the right of order withdrawal (money back) under part 7.

9. REFUND

Refunds for products in the cases referred to in articles 7 and 8 will be made within less than or equal to 30 days after receiving the returned products.

Refunds will be issued by A.D.P., vl. Marina Preradović Kosak (InMyBox) by refunding you via Paypal to the account used when placing the order. We won’t issue a refund without receiving the returned products beforehand.

10. CUSTOMER SERVICE

Please contact us anytime for questions, complaints, or feedback:

11. INTELLECTUAL PROPERTY

All texts, comments, works, illustrations, and images are published on inmybox.eu site is reserved under copyright as well as intellectual property laws. For this reason and following the laws of intellectual property, our products are only available for private use, and subject to different rules, even when more restrictive laws of intellectual property are present at the location of use. Reproduction of material published on https://inmybox.eu in whole or in part, without permission from the owner A.D.P., vl. Marina Preradović Kosak (InMyBox) is strictly prohibited.

Products are up to change at any moment, without further notice.

12. LIABILITY

The products conform to EU legislation. A.D.P., vl. Marina Preradović Kosak (InMyBox) can not be held liable for non-compliance with the laws of the country where the goods are delivered (e.g. in case of prohibition of a title …). It is your responsibility to check with local authorities about the possibility of importing or use of products or services you plan to order.

Photos are for illustrative purposes. Please refer to the product description of each product to know the precise characteristics, and in case of doubt or if you wish further information don’t hesitate to get in touch with us.

A.D.P., vl. Marina Preradović Kosak (InMyBox) is responsible for the content of pages it publishes via its website https://inmybox.eu.

In case of manifest error between the characteristics of the product and its visual representation, A.D.P., vl. Marina Preradović Kosak (InMyBox) can not be held liable.

13. APPLICABLE LAW – DISPUTES

This contract is subject to Croatian law.

The language of this contract is the English language.

In case of a dispute, Croatian courts will have jurisdiction.

14. PERSONAL INFORMATION

The information and data about you are necessary to manage your order and our trade relations. Following the Data Protection Act of 6 January 1978, you have the right to access and correct personal data. Contact us online through our contact form or by mail to:

  • A.D.P., vl. Marina Preradović Kosak (InMyBox)
  • Voćarska 9,
  • 44250 Petrinja. 
  • Croatia

Please provide your name, e-mail address, and in cases applicable, your order ID.

15. CUSTOMER REVIEWS

For the customer review option, we use services from Customer Reviews Ltd. You can read their Terms and Conditions here.

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